Privacy Policy

1. Introduction

Delight Services & Maintenance Pvt. Ltd. (“we”, “us”, or “our”) operates https://delightsmpl.com/ (“Site”). We are committed to protecting your privacy and handling your personal information responsibly.

2. Information We Collect

• Contact Information: Name, email, phone number, and message content you provide.
• Service Data: Installation, repair, AMC, or survey details (address, appliance type, etc.).
• Usage Data: Non-personal data like browser type, pages viewed, referral URLs, etc.

3. How We Use Your Data

• To provide and manage our AC services in Ahmedabad and Gujarat.
• Respond to inquiries and schedule service appointments.
• Send service updates and marketing (if opted in).
• Improve our Site and services.
• Meet legal obligations.

4. Data Sharing & Disclosure

We do not sell or rent your personal information. We may share it with:

• Service Providers: Trusted third-party vendors.
• Legal Requirements: As required by law or to protect our rights.

5. Cookies & Tracking

We use cookies to personalize your experience and analyze usage. You may disable cookies in your browser settings.

6. Data Security

We implement appropriate safeguards to protect your information from unauthorized access or misuse.

7. Data Retention

We retain personal data only as long as necessary for our purposes or as required by law.

8. Your Rights

You may request to:

• Access or receive a copy of your data.
• Correct inaccuracies.
• Object to or restrict data processing.
• Request deletion (subject to legal requirements).

Contact us at support@delightsmpl.com for any request.

9. Third‑Party Links

We are not responsible for privacy practices of external sites linked from our website. Please review their policies.

10. Children’s Privacy

Our services are not directed at children under 13. We do not knowingly collect data from minors.

11. International Transfers

If you access our site outside India, your data may be processed in India in accordance with applicable laws.

12. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with an updated date.

13. Contact Information

Delight Services & Maintenance Pvt. Ltd.
L‑18, 132 Feet Ring Rd,
Near Mansi Hospital, Swatantra Senani Nagar,
Naranpura, Ahmedabad, Gujarat 380013, India
Email: support@delightsmpl.com
Phone: +91 99090 20850 / +91 97277 70952